Montreal Hotel Kit

Concierge Tipping

Concierges don't always expect concierge tipping, but gratuities are more often than not part of a concierge salary.

When guests want to show their appreciation they can. In the hotel industry, tipping is one best way of showing your approval. For a job well done it is always appropriate to slip money in an envelope with a brief thank you note.

Tipping is optional for a simple advice. Giving you directions is part of the concierge duties at a hotel. Looking for the phone number of a restaurant and making a reservation is standard practice. Then again, tipping $2 to $5 for global daily assistance is appropriate and very much in line with simple hotel tipping guidelines.

You should tip $5 to $10 for help with hard to get dinner reservations or for last minute or sold out theater tickets. Tip $10 for booking tours or for organizing a shopping spree or a night out extravaganza.

A $20 tip is reasonable when the role of a concierge is really put into action and when s/he makes plans for a full day, including travel arrangements, reservations and tickets. Tip more for more elaborated concierge recommendations and assistance.

Tipping can be done when the service is provided or at the end of your stay. Make sure you keep track of all your dealings with the concierge or with the members of the concierge staff. Try to be honest and fair.

You may consider tipping the concierge, Gold Key or not, upon arrival and introduce yourself at the same time. You may also leave one of your business card.

A concierge will try hard to do the impossible to please you since s/he has been thanked in advance and since s/he knows who you are.

If there are more than one concierge, leave a tip for the particular concierge who helped you with well appreciated corporate concierge services or with any other type of services. If he or she is not available or cannot be found, leave your tip and your business card in an envelope. If s/he cares to thank you, s/he will know how to reach you. S/he will also remember you when you return to the hotel.

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Role of a Concierge

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