Concierge Profile
Major attributes include discretion, integrity, tact and diplomacy.

---

Concierge Duties

A firsthand concierge profile or, if you prefer, a concierge definition requires the best concierges to be physically fit and in good health.

A concierge job is very demanding and requires a great deal of legwork. Lots of initiative and the ability to carry more than one task at a time are also mandatory.

During a day's work, concierges receive numerous requests and most if not all their concierge duties need to be filled on the same day. 

Some are simple concierge advice while others are are more elaborated concierge errands and services. What's more, concierges must always ensure appropriate precautions to protect the confidentiality of their guests.

The hotel concierge desk in an all inclusive hotel or the concierge floor in a luxury hotel is often the first and the last to be seen. Upon arrival, during their stay and upon departure. Consequently, the role of a concierge is fundamental and the importance of "carrying oneself properly" is always highly stressed.

Concierge Advice

Concierges Montreal are constantly meeting people from all over the world and, more often than not, they deal with many aspects of the social, personal and confidential life of their guests.

Approximately 80% are return guests and many feel like friends or family. 

Some value confidential concierge services while others appreciate “los servicios del concierge”.

It is mandatory, concierges must speak French and English, our two official languages, as well as at least one foreign language. 

The members of any association concierge, especially those who offer concierge gold services need to be informed about Montreal latest trends. Concierges are often invited to events, shows, museum exhibits, gallery openings and fine restaurants. Trendy nights out and interesting encounters are, however, never a guarantee that a VIP treatment although pleasant will result in specific recommendations to any hotel guest. 

Role of a Concierge

Some concierges began as doorman, then became lobby attendants, then butlers and were eventually promoted to the hotel concierge desk with concierge responsibilities.

Part of being a concierge is being ethical and honest.

The concierge profile includes qualities such as discretion and integrity and attributes such as tact and diplomacy.

The importance of being a team player is also a quality highly emphasized.

The best concierges may eventually apply to Les Clefs d'Or Canada and, in time, be allowed to provide concierge gold services. Being a good concierge requires to follow a particular code of ethics. Being accepted into Les Clefs d'Or means that the now accredited professional concierge has worked and continues to work in a perfect ethical manner.

---

Thank you for visiting Concierge Profile.

Exit Concierge Profile
and go to Montreal Business Kit Home Page.